Terms of service

Terms of Service

Last updated: June 24, 2026

Welcome to Cozy Canvas. These Terms of Service explain the rules and conditions for using our website and purchasing from our store.

By accessing our website, browsing our products, or placing an order with Cozy Canvas, you agree to these Terms of Service.

1. Overview

This website is operated by Cozy Canvas.

Throughout the site, the terms “we,” “us,” and “our” refer to Cozy Canvas. The terms “you” and “your” refer to the customer, visitor, or user of the website.

By using our website or purchasing from us, you agree to follow these Terms, along with our Shipping Policy, Return and Refund Policy, Privacy Policy, and any other policies posted on our website.

2. Online Store Terms

By using our website, you confirm that you are old enough to make purchases online under the laws of your location, or that you have permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful, unsafe, or unauthorized purpose.

You may not use our website in a way that damages, disables, interferes with, or disrupts the website, checkout process, payment system, or customer experience.

3. Product Description

Cozy Canvas products are creative novelty blanket-style items designed for colouring, decorating, relaxing, display, and personal enjoyment.

Our products may include a printed colouring blanket and colouring accessories, such as markers, depending on the product purchased.

Product details may vary by model, including:

  • blanket size;

  • printed design;

  • fabric type;

  • marker colours;

  • number of markers included;

  • packaging;

  • care instructions;

  • product appearance;

  • accessories included.

We do our best to display product photos, descriptions, colours, and features accurately. However, we do not guarantee that your product will appear exactly the same as photos, videos, advertisements, or examples shown online.

Small differences may occur due to lighting, screen settings, manufacturing, fabric texture, printing differences, packaging changes, supplier updates, or customer use.

4. Colouring Results

Colouring results may vary from customer to customer.

The final appearance of the product depends on many factors, including:

  • marker use;

  • colouring pressure;

  • colouring technique;

  • fabric condition;

  • drying time;

  • ink bleeding;

  • smudging;

  • washing method;

  • drying method;

  • customer handling;

  • care instructions followed.

Cozy Canvas does not guarantee that colouring will appear exactly as shown in product photos, advertisements, social media content, or example images.

Unless clearly stated on the product page, we do not guarantee that marker ink will fully wash out, remain permanent, avoid bleeding, avoid fading, or produce identical results on every blanket.

5. Markers and Accessories

Some Cozy Canvas products may include markers or colouring accessories.

Marker colours, packaging, quantity, style, and appearance may vary slightly depending on product availability, supplier updates, and warehouse stock.

Markers should only be used as directed and should be kept away from eyes, mouth, skin irritation areas, furniture, walls, clothing, carpets, bedding, pets, and other surfaces that may stain.

Customers are responsible for using the included markers carefully.

Cozy Canvas is not responsible for stains, marks, ink transfer, smudging, bleeding, damage to surfaces, clothing stains, furniture stains, or other damage caused by marker use.

Children should use the product with adult supervision.

6. Product Care

Customers are responsible for following all product care instructions.

Improper care may affect the appearance, softness, print quality, colouring quality, and lifespan of the product.

We are not responsible for damage caused by:

  • incorrect washing;

  • incorrect drying;

  • bleaching;

  • ironing;

  • soaking;

  • harsh detergents;

  • excessive heat;

  • improper storage;

  • water exposure before ink has dried or set;

  • using non-included or unsuitable markers, paints, pens, or inks;

  • cutting, tearing, stretching, or modifying the product;

  • pet damage;

  • stains;

  • odours;

  • normal wear and tear.

7. Product Use and Safety

Cozy Canvas products are intended for normal personal use only.

Customers must use the product responsibly and follow any instructions provided with the item or listed on the product page.

Cozy Canvas products and included markers are not intended to be used as food, cosmetics, face paint, body paint, toys for pets, or products for infants.

Do not place markers in the mouth. Do not use markers near the eyes. Do not use the product near open flames, heaters, candles, stoves, or other heat sources.

Cozy Canvas is not responsible for injuries, irritation, allergic reactions, stains, property damage, misuse, improper use, or failure to follow product instructions.

8. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order where permitted by law, including orders that appear:

  • fraudulent;

  • suspicious;

  • high-risk;

  • abusive;

  • incorrectly priced;

  • unavailable;

  • in violation of our policies.

After placing an order, you may receive an order confirmation email. This means we received your order, but it does not guarantee that the order has been fulfilled or shipped.

9. Pricing and Availability

Prices are shown on our website and may change without notice.

We reserve the right to:

  • update prices;

  • correct pricing errors;

  • change product details;

  • update product photos;

  • limit product quantities;

  • discontinue products;

  • cancel orders affected by errors;

  • refuse service where permitted by law.

If a pricing, product, or availability error affects your order, we may contact you to resolve the issue.

10. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery times are estimates only and are not guaranteed.

Cozy Canvas is not responsible for delays caused by:

  • shipping carriers;

  • customs;

  • weather;

  • holidays;

  • incorrect addresses;

  • local delivery issues;

  • supplier delays;

  • warehouse delays;

  • circumstances outside our control.

Customers are responsible for providing accurate and complete shipping information at checkout.

11. Returns, Refunds, Replacements, and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return and Refund Policy and Cancellation Policy.

By placing an order, you agree to those policies.

Used, coloured, washed, stained, scented, damaged, altered, or opened products may not be eligible for return unless required by law or approved by Cozy Canvas Staff.

For hygiene and product-quality reasons, blankets and colouring products that have been used, coloured on, washed, damaged, or exposed to stains, odours, pets, smoke, or contaminants may be refused for return.

12. Customer Responsibilities

Customers are responsible for:

  • reviewing product details before ordering;

  • choosing the correct product, design, size, and variant;

  • entering accurate shipping and billing information;

  • using the product safely and properly;

  • supervising children during use;

  • testing marker use carefully;

  • protecting furniture, clothing, carpets, walls, bedding, and other surfaces from stains;

  • following all care instructions;

  • contacting us promptly if there is an issue.

Cozy Canvas is not responsible for problems caused by customer error, misuse, improper care, unsafe use, or failure to follow instructions.

13. Product Photos, Reviews, and User Content

If you submit reviews, comments, photos, videos, feedback, or other content to Cozy Canvas, you grant us permission to use, display, reproduce, edit, and share that content for business, marketing, advertising, and promotional purposes, unless prohibited by law.

You agree not to submit content that is unlawful, misleading, abusive, harmful, offensive, or violates another person’s rights.

14. Intellectual Property

All website content, including logos, branding, product names, text, graphics, photos, designs, videos, icons, and page layouts, is owned by or licensed to Cozy Canvas unless otherwise stated.

You may not copy, reproduce, distribute, sell, modify, or use our content without written permission.

15. Third-Party Tools and Links

Our website may use third-party tools, apps, payment processors, shipping services, analytics tools, advertising platforms, or external links.

We are not responsible for third-party websites, services, policies, content, or actions.

Your use of third-party services may be subject to their own terms and privacy policies.

16. Prohibited Uses

You may not use our website to:

  • violate any law;

  • commit fraud;

  • submit false or misleading information;

  • interfere with website security;

  • upload viruses, malware, or harmful code;

  • scrape, copy, or exploit website content;

  • harass, abuse, or harm others;

  • spam, phish, or collect information from others;

  • interfere with the operation of our store;

  • misuse our products in an unsafe or unlawful way.

We reserve the right to restrict or terminate access to our website if these Terms are violated.

17. Disclaimer of Warranties

Our website and products are provided on an “as available” basis.

To the fullest extent permitted by law, Cozy Canvas does not guarantee that:

  • the website will always be available;

  • the website will be error-free;

  • products will meet every personal expectation;

  • delivery will occur by a specific date;

  • colouring results will match photos or examples;

  • marker colours will appear exactly the same on every product;

  • the product will be free from minor variations in colour, size, texture, print, packaging, or appearance.

Nothing in these Terms limits any rights that cannot be limited under applicable law.

18. Limitation of Liability

To the fullest extent permitted by law, Cozy Canvas is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, stains, property damage, surface damage, clothing damage, furniture damage, or other losses arising from your use of our website or products.

Our total liability for any claim related to an order will not exceed the amount paid for that order, unless otherwise required by law.

19. Indemnification

You agree to indemnify and hold Cozy Canvas harmless from any claim, demand, loss, liability, damage, or expense arising from your breach of these Terms, misuse of the website, misuse of the product, violation of law, or violation of another person’s rights.

20. Governing Law

These Terms are governed by the laws applicable to the business location of Cozy Canvas, unless consumer protection laws in your location require otherwise.

21. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a new “Last updated” date.

By continuing to use our website after changes are posted, you agree to the updated Terms.

22. Contact Us

For questions about these Terms, contact us at:

melodymagnetusa@gmail.com